Customers are always able to find you – anytime, anywhere. Even outside of business hours. This also allows businesses to reach a wider audience and makes businesses more accessible to potential customers.
Having a website can increase an organization's credibility and can provide trust and confidence to potential customers. In today's modern world, there is an expectation for any reputable company to have some kind of online presence. Potential customers would likely be distrusting of any business that didn't have a telephone number or a physical address, and the same can be said for not having a website and email address.
As well as simply displaying information, you can also use your website to sell goods & services directly to consumers, in some cases removing the need to use physical stores which involve large operating costs (staff wages, rental, utilities to name just a few).
Your website is important to your business in that it reflects your brand identity. This also means that you can use your website to promote your brand, building your brand's reputation and authority while also increasing its exposure and awareness.
Websites, in general, are great ways to in providing a place that potential investors can be referred to. It shows what your company is about, what it has achieved and what it can achieve in the future.
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